Anonymous
map-marker Bhai Pheru, Punjab

Service is too bad

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I ordered 1 bag with proper address, they have sent it to the other city instead of mine and then after 10 days I received parcel, but that's not the same I ordered. They sent me the local one bag.
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Nabila A Mbm

Worst online shopping site/ dont risk your money

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I bought these 2 slippers on 15 july and the expected date of arrival was 3 to 5 August. on 28 July i ask them about the order and they ask me about payment confirmation (order placement/confirmation mail, payment confirmation text, and id card copy of the person who paid). i send them all details. and now they are asking for my bank card front side picture....Dontdont
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Loss:
$4270

Preferred solution: Deliver product or service ordered

User's recommendation: dont use this site or give your personal account information

Anonymous

Very below standard stuff they don't send what they show on website never buy hand bags from them

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Very below standard stuff they don't send what they show on website never buy hand bags from themdont buy from them
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Arisha S Mmd

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Complaint

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Ezbuy Pakistan - Complaint
Ezbuy Pakistan - Complaint - Image 2
Ezbuy Pakistan - Complaint - Image 3
I called but no one picked up the call. I have been told that you are not allowed to check the parcel before paying the amount and its on our part, we will ensure that what you order get deliver to you without any damage or fake products incase. I ordered 5 things, get it today and 1 necklace is damaged. The quality of tht necklace is also worst. I want it to get replaced. I dont want money back but voucher so i can purchase some other stuff that is not damaged or broken. And i want to mention, the necklace is not broken in transit, one of its part is missing as i received.
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Loss:
$853

Preferred solution: Full refund

Jiya I Gjg
map-marker Lahore, Punjab Province

Need solution

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I have ordered some product from ezbuy tomorrow I receive my parcel there is some issues in two product my amount which I spend here mean alot to me kindly replace or change the sizes otherwise refund me.
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User's recommendation: Good website may to this happened by mistake

Kalim K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Overpriced,

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Ezbuy Pakistan - Overpriced,
Ezbuy Pakistan - Overpriced, - Image 2
Never buy from them. They're charge double of what's available on aliexpress. Also don't fall for their "quicker over the air delivery. It's a fake. It's been more than 25 days and I'm still waiting for my order.They have one of the worst customer services out there . Attached are two photos of the same product. One is from ezbuy and the other one is from aliexpress
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Preferred solution: Deliver product or service ordered

User's recommendation: Not recommended at all

Naghmana K

To cancel the next order

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Today I received my parcel and it makes me disappointed I received four bags packed tightly in a plastic bag due to tight packing their bottom are almost damaged and secondly these bags have the pictures of skulls which I have not ordered please repl
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Pros:
  • Damaged product

Preferred solution: Full refund

User's recommendation: You should pack the items carefully

Alizah S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Inquiring

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When will my parcel arrive? It's been 6 days when deliverycompany said that parcel will arrive on Friday. It's too late now. That's unprofessional thing.
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Lahore, Punjab Province

Pathetic and poor service , worst everr experience

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the product quality is pathetic and moreover dont offer an exchange Sad
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Loss:
$10
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Deliver product or service ordered

Anonymous

Damaged delivery

Ezbuy Pakistan - Damaged delivery
The attached picture product is received damaged and not in working conditio
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Midhat
map-marker Karachi, Sindh

Court shoes (women)

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Like love to recieve my order. Whereas it takes almost 45 days to deliver but recieved the same product with same quality as i have seen in the picture.
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Irum
map-marker Gojra, Punjab Province

Scam service, Cheater

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I have ordered at ist december but still couldnt get my parcel.customer service is very pathetic.
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Reason of review:
Order processing issue
Asif Dll
map-marker Bannu, Khyber Pakhtunkhwa

Scam worst fake site ever

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I have ordered a biycycle on this website but after a lapse of approx 3 months they did not gave any thing and did not refund the 20% of advance payment . It’s a fraud. All effective parties should launch a complaint at security exchange commission of pakistan and ihtasaab commission.
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Reason of review:
Order processing issue

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Kamaiya Cos
map-marker Daska, Punjab Province

Not Deliver Product and also not pay back advanced payment.!

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No body can BUY any product from PK.EZBUY.com Because my product still not deliver 50 days gone. and ezbuy also removed my product.! and collect 20% advance payment and not giving back..!! Dead
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Loss:
$22
Cons:
  • Customer service
  • Shipping service
  • No recourse at all
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Faheem U
map-marker Rawalpindi, Punjab Province

Scam service, Save your money

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I have ordered some stuff in August 2018 and it is now November 18 2018. My order is still not delivered. They do not deliver the product and taking ppl money. It is fraud service. I have lost about 60 us dollar in Pakistan. Please go for alternatives
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Reason of review:
Order processing issue
Hassan Ivr
map-marker Lahore, Punjab Province

Very BAD

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Well i had an extremely bad experience and seeing lot of angry customers on facebook, whatsapp groups and twitter. Very bad management and customer service. Delivery is the main issue and they totally failed so far. Their customer service using sugar coated lame excuses but not delivering your parcels even after 60 days. ETA is continuously increasing weeks after week. Their online order taking service is also not good. After order you don't get any receipt, any email or any acknowledgement that order has been received or payment has been successfully received. Overall this site is a very bad addition to Pakistan evolving eCommerce market and that would really shake the consumers confidence. Their management should take the Sad Sad
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Cons:
  • Payment confirmation
  • Order process
  • Delivery service
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

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